Privacy Policy 2026

Storm Claim Assistance

Effective Date: April 14, 2026

Storm Damage Assistance (“Company,” “we,” “us,” or “our”) is a marketing and intake platform that connects property owners with independent service providers, including law firms, contractors, and claims professionals. We do not provide legal advice, insurance adjusting services, or contractor services. Our role is limited to collecting and transmitting your information so that qualified third-party providers may contact you about potential assistance with your storm-related claim. This Privacy Policy describes how we collect, use, share, and protect your information when you visit our website, submit a form, or otherwise interact with our services. By submitting any information to us, you acknowledge that you have read and understood this Policy.

1. Data Collection

We collect personal information directly from you when you use our website or submit a lead form. The categories of information we collect include:

  • Contact Information: Full name, email address, phone number (including mobile), mailing address, and property address.
  • Claim and Property Details: Description of storm damage, insurance policy information, date of loss, photos or videos you voluntarily upload, and any other details you provide about your claim.
  • Technical and Usage Data: IP address, browser type, device information, and cookies or similar tracking technologies to improve site functionality and analyze usage (see our separate Cookie Notice if applicable).
  • Other Information: Any additional data you voluntarily provide through forms, surveys, live chat, or customer support communications.

We do not knowingly collect sensitive personal information (such as Social Security numbers or financial account details) unless you voluntarily include it in a submission, in which case it is transmitted only as needed to facilitate a connection with a service provider.

2. Lead Sharing Disclosure

Storm Damage Assistance operates as a lead-generation platform. We share the personal information you submit with independent third-party service providers (law firms, public adjusters, contractors, and claims professionals) who may be able to assist with your storm damage claim. By clicking “Submit,” “Get Help,” or otherwise providing your information, you expressly consent to:

  • Our disclosure of your name, contact information, property details, and claim description to one or more of these independent third-party providers.
  • Those third-party providers contacting you (by phone, email, text/SMS, or other methods) to discuss your claim and offer their services.

These third-party providers are independent of Storm Damage Assistance and are solely responsible for the services they provide. We do not control, endorse, or guarantee the quality, pricing, or performance of any third-party provider. Your interactions with them are governed by their own privacy policies and terms.

3. Marketing Consent

By submitting your information, you consent to receive marketing and promotional communications from Storm Damage Assistance and our network of third-party providers. These communications may include:

  • Updates about storm claim assistance programs.
  • Information about available services related to property damage restoration, insurance claims, or legal representation.
  • Offers or surveys intended to help us improve the services we connect you with.

You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any email or by contacting us at the address below. Note that even if you opt out of marketing, we may still send you transactional or service-related communications (such as confirmation of your submission or follow-up messages from a matched provider).

4. SMS / Text Message Contact Disclosure

By providing your mobile phone number and submitting your information, you expressly consent to receive text messages (SMS/MMS) from Storm Damage Assistance and our third-party service providers. These messages may include:

  • Confirmation of your submission.
  • Status updates regarding your lead.
  • Information from matched providers about your claim or available services.

Message and data rates may apply. Message frequency may vary. You may reply STOP to any text message to opt out of future SMS communications from that sender (standard carrier charges may still apply until the opt-out is processed). For help, reply HELP or contact us directly.

This consent is not required as a condition of purchasing any goods or services.

5. How We Use Your Information

In addition to the sharing and marketing purposes described above, we use your information to:

  • Operate and improve our platform.
  • Match you with appropriate service providers.
  • Respond to your inquiries and provide customer support.
  • Comply with legal obligations, prevent fraud, and enforce our terms.

We do not sell your personal information to data brokers or unrelated third parties for their own marketing purposes.

6. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is impenetrable, and we cannot guarantee absolute security. We retain your information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

7. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.

8. Changes to This Privacy Policy

We may update this Policy from time to time. The “Effective Date” at the top will indicate when changes were made. Your continued use of our services after any update constitutes acceptance of the revised Policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Storm Damage Assistance

Privacy Officer Email: info@stormdamageassistance.com

By using our services, you acknowledge that you understand and agree to the data collection, lead-sharing, marketing, and SMS practices described above.